Every system has two fundamental aspects: quality and quantity. Which is more important? Both are equally important. That is – a system must ideally maximise both quality and quantity. But given resource constraints, we can increase only one of these two parameters at a time. So to achieve both quality and quantity, a sequential approach is needed. Accordingly, two approaches are available:
| Approach 1 | Keep quantity low | Maintain quality |
| Approach 2 | Keep quality low | Maintain quantity |
Which approach is better? The critical part of the process is the second phase. In the first approach, the second phase involves increasing the quantity of a high-quality low-quantity system. In the second approach, the second phase involves increasing the quality of a high-quantity low-quality system. Which of these two processes has a higher probability of success? Once the question is framed this way, it becomes clear that the first approach has a higher probability of success – and is therefore better.
India came under foreign rule around 1000 AD – during the Agricultural Age. It remained under slavery for 1000 years – under the Turks, Mughals and British. During the period of British rule, the Agricultural Age ended and a new age in the history of mankind - the Modern/Industrial Age - started. When India finally became free in 1947, the fundamental challenge before it was to build modern systems that would be both world-class (quality) and big enough for the world's second-biggest country (quantity). And that required choosing between the two approaches described above. Unfortunately, we chose the second approach. That is – we aimed for quantity rather than quality, perhaps hoping to increase the quality later. The result is that today we are stuck with low-quality high-quantity systems whose quality we are now struggling to increase.
