Why Managers Are Obsolete

WHY MANAGERS ARE OBSOLETE

An organisation is like a pyramid:
1. It consists of different levels.
2. People at different levels do different types of work.
Specifically:
3. The people at the bottom do the core-work of the organisation.
4. The job of the people at the top is to help/support the bottom-people.
The top-people have moved to the top from the bottom. That is: earlier they were at the bottom – and were doing the core-work of the organisation.

In a static/unchanging world, this model would be perfect:
1. People start at the bottom doing the core-work.
2. As time passes, they move up to the top-levels.
3. They have experience/knowledge about the core-work.
4. With this experience/knowledge, they help/support the bottom-people.
But the problem is the 21st century world is not a static/unchanging world – it is a dynamic/fast-changing world. And how we do a work is a function of the world/environment. So when the environment changes, how we do a work also changes.

Thus some time after the bottom-people move to the top (and become top-people), the technology/environment changes – and the top-people's knowledge/experience about the core-work becomes obsolete. They know about doing the core-work when the technology/environment was in its previous state. But they do not know anything about doing the core-work NOW – when the technology/environment is in a completely new state. But still, they keep giving orders to the bottom-people – who actually know how to do the core-work NOW (with the technology/environment in its current state).

Therefore managers (top-people) are inherently obsolete. And the traditional management model / organisation structure is also inherently obsolete.